STP 2015 Edition, Unit 2 - Oral and Written Communication

STP 2015 Edition, Unit 2

Oral and Written Communication

AGC's Supervisory Training Program (STP) is a construction-specific training curriculum developed, updated, and field-tested by and for contractors. Each day, decisions made in the field are crucial to the success or failure of every construction project. Individuals attending STP courses include anyone on a construction jobsite in a supervisory role- from the new supervisor or foreman to the experienced superintendent who is looking to become a more effective manager of people, time, equipment and materials. This course presents a body of knowledge and skills that today's construction supervisors need in order to be effective communicators in person, in writing and via electronic communication methods. Participants also learn the arts of persuasion and negotiation, handling a confrontation, holding an effective conversation, and the crucial art of listening.