WebEd: CRM Systems: Keys to Success

All WebEd times are in EST

Description:

Since their inception in the 1990s, CRM systems have been hailed as the magic bullet for solving all sales and relationship management problems in business. In many cases they have been just that, but more often than not they fail to live up to the hopes and expectations of the companies that deploy them.

Here is an unquestionable fact - from a technology perspective, CRM systems will come out of the box and work. The issues around CRM have to do with implementation approaches and problems with changing the well-established habits of the people that use CRM.

In this webinar we will introduce some reality to the CRM discussion by exploring:

• The spectrum of available CRM solutions
• Things to consider in an implementation
• Common implementation problems and pitfalls
• Some uses of CRM data
• Tips for successful implementation
• This WebEd is hosted by the AGC Business Development Forum​ Steering Committee

Speakers:

Barry Thomason
Consultant
Fast Slow Motion

Barry Thomason will the presenter for this CRM webinar. Barry has thirty-three years of sales and sales management experience, selling complex products and services in the B2B setting. He has worked at Unisys and Computer Sciences Corporation, two global information technology companies,  as well as five early-stage firms: W4 Micro Distributors, Nichols Research Corporation (Infotec), DAXKO, Computer Technology Solutions, and Fast Slow Motion. Over his career he has executed successful sales campaigns, developed and led successful sales teams, implemented sales/sales management processes, managed the marketing function and implemented CRM systems including Salesforce, Microsoft Dynamics, and Goldmine.

In his current role, Barry works as a sales rep and consultant for Fast Slow Motion, where he is involved in Salesforce implementations for growth businesses.

Caleb Phillips
Regional Director of Business Development
Brasfield & Gorrie. LLC

Caleb Phillips is a Business Development Manager for Brasfield & Gorrie, a leading general contractor in the U.S., headquartered in Birmingham, Alabama.

Caleb is involved in developing working relationships with key clients and prospects across the United States.  His most recent industry focus has been on the heavy industrial and civil construction markets mainly in the Southeast United States.  Caleb’s 18 years of construction experience includes project engineering, finance, development, management, and marketing.

Caleb received his Masters of Business Administration from the University of Alabama at Birmingham in 2001 and prior to that, he received his Bachelor of Science Degree in Geology from the University of Alabama in 1999.