AGC Store Policies


AGC must ship to a physical address. No PO Boxes please. By default, all orders will be shipped Ground (5-7 business days). If you require expedited service, please select Overnight or 2nd Day delivery.

USA-Overnight & 2nd Day delivery orders received after 1 p.m. ET are processed and shipped the next business day. International orders may take longer to arrive, due to customs and shipping carriers. If you have any questions, please contact AGC Publications Department at or by calling 800-242-1767.


30-Day no risk guarantee. The 30-day period starts at the time you receive the product. If at any time during this period you wish to return your product for an account credit or to cancel the unpaid invoice (minus shipping cost), please call the AGC Distribution Center at 800-242-1767 to obtain authorization.

For AGC curriculum materials, such as Supervisory Training Program, Project Manager Development Program, Green Construction Education Program and Building Information Modeling Education Program, we'll gladly accept materials received in resalable condition for up to 30 days. However, orders received over 30-days AGC will asses a 20% restocking fee. No returns will be accepted after 120-days from date of invoice and no refunds will be made on any downloadable product.

Terms and Conditions

Copyright Information - Downloadable Items

All materials posted on this site are subject to copyrights owned by AGC and other individuals or entities. Any reproductions, retransmissions, or republication of all or part of any document found on this site is expressly prohibited, unless AGC or the copyright owner of the material has expressly granted its prior written consent to so reproduce, retransmit, or republish the material. All other rights are reserved. The names, trademarks, service marks and logos of AGC appearing in this site may not be used as advertising or publicity, or otherwise to indicate the AGC sponsorship or endorsement of, or affiliation with, any product or service, without AGC's prior express written permission.


All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system, without permission in writing from the publisher (AGC of America).

Limit of Liability/Disclaimer of Warranty

While the publisher and the author have used their best efforts in preparing this book, they make no presentations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of the merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor the author shall be liable for any loss of profit or any other commercial damages, including, but not limited to, special, incidental, consequential, or other damages.

For general information about our other products and services, please contact us at (800) 242-1767 or visit us online at