At AGC's 2010 HR Professionals Conference and Training & Development Conference, participants will learn the importance of coaching to transform employee potential into workplace performance, and ultimately, corporate results. Kelly S. Riggs of Vmax Performance Group in Broken Arrow, Oklahoma, will address both groups in a joint, keynote session on October 19, in Scottsdale, Ariz.
Few people disagree with the premise that great leadership skills are critical to creating a high-performance organization, but surprisingly, many companies invest very little in the development of effective leaders. This is particularly shortsighted given the overwhelming research that connects leadership skills to employee engagement, and employment engagement to productivity, profitability, attendance, workplace safety, and customer satisfaction.
Research shows that the quality of workplace performance is directly proportional to the leadership skills of a manager - much like the leadership skills of a sports coach is the critical link to a sports team's success. For example:
- An ineffective coach can fail to recruit (or hire) talented players just as an ineffective manager can fail to hire talented employees.
- An ineffective coach can fail to develop players to reach their potential just as an ineffective manager can fail develop employees to reach their potential.
- An ineffective coach can fail to win games even with a talented team of individual players just as an ineffective manager can dramatically hamper the workplace performance of the most talented employees.
- An ineffective coach can provide inadequate leadership, communicate poorly, and fail to support his or her players just as an ineffective manager can fail to lead, communicate with, and support his or her employees.