Unit 2: Oral and Written Communication (5th Edition)

Unit 2:  Oral and Written Communication (5th Edition)

This course presents a body of knowledge and skills that today's construction supervisors need in order to be effective communicators on their job site.

Unit 2 explores:

  • Effective communication
  • Supervisors as effective communicators
  • Learn to listen
  • Carrying on conversations
  • Persuasion, negotiation, and confrontation
  • Communicate with your crew
  • Put it in writing
  • Meetings that work
  • Electronic communication
  • Improving communication