Now available exclusively as a download from the AGC bookstore

The Supervisory Leadership Series (SLS) is a set of nine, two- to three-hour workshops developed in order to enhance the skills and knowledge of the construction supervisor. The series includes a leader's guide and student handbook for each workshop.

Construction supervisors are in a unique position - they make decisions and solve problems in the earliest stages of construction. Their actions often have far-reaching implications for the entire project. It is imperative that on-site supervisors receive training that will prepare them to be proactive decision-makers who can resolve issues at the jobsite level. AGC's SLS workshops will help improve performance is several key areas.

Delivery

SLS workshops are available for purchase through the AGC bookstore and are used throughout the country to delivery quality training to construction professionals by AGC chapters and individual construction firms.

Pricing

SLS Leader's Guide - Member: $40, Nonmember $60 SLS Student Handbooks - Member: $17, Nonmember $24

Workshop Descriptions

Workshop 1: Contractors and Subcontractors Working Together to Create a Trouble-Free Job

It is crucial to the success of a project that contractors and subcontractors function interdependently and have a single focus to complete and deliver the contracted project to the owner's satisfaction. On-site supervisors must understand and define their roles as representatives of their respective contractors. This workshop provides skills and tools to work and communicate to resolve conflicts before they escalate and clarify issues that should be settled on site.

Workshop 2: Building Positive Relationships Between Construction Supervisors and Customers

This workshop helps supervisors identify customers and understand responsibilities to them. It assesses a supervisor's strength in customer relations as well as areas that need improvement. There is more to a supervisor's job than just getting the work done on time and under budget. The job's quality depends upon the supervisor's ability to practice positive customer relations.

Workshop 3: Effective Presentation Skills for Construction Supervisors

Construction supervisors often find themselves in situations where others look to them for facts, directions, explanations, and other kinds of information. Supervisors must possess the skills necessary to plan and deliver effective presentations. This workshop explains the most common types of presentations, how to organize and plan for one, how to use question-and-answer and visual aids. It also offers tips and tools useful in delivering a successful presentation.

Workshop 4: The Buck Stops Here! A Construction Supervisor's Guide to Handling Complaints

Construction supervisors, because they are responsible for people, processes, and projects, are expected to solve problems, empathize with complainers, and consistently come up with satisfactory resolutions to a variety of situations. This workshop guides construction supervisors through the complaint-handling process, emphasizing ways to identify potential complaints and to regard them as opportunities for improvement.

Workshop 5: Ethical Practices in Construction Supervision

Character is defined by the kinds of decisions you make, and those are guided by your system of ethics. Construction supervisors are in responsible and highly visible positions. Those around them are continually forming opinions of them based on their actions and decisions. Decision-makers whose judgments demonstrate positive character, and which meet or exceed social expectations or standards, will find that their reputations have been enhanced. This workshop is designed to help supervisors think about the system of ethical behavior that makes up their character.

Workshop 6: Construction Supervision in the 21st Century: The Emerging Workforce

Where will the next generation of construction workers come from The industry needs to attract potential workers from the pool that traditionally has not been part of our labor force. All projections indicate that minorities and women will become a significant part of the workforce in the 21st century. This workshop is designed to help construction supervisors manage this diverse new workforce.

Workshop 7: Construction Supervision in the 21st Century: Human Resource Issues in Successful Organizations

This workshop is designed to help supervisors understand the importance of human resource activities in achieving performance improvement and business success.

Workshop 8: Construction Supervision in the 21st Century: Eliminate Sexual Harassment on Your Job Site

This workshop is designed to help supervisors understand sexual harassment laws, reflect on their own behaviors, and to help create a fair climate on their job site.

Workshop 9: Construction Supervision in the 21st Century: Total Performance Evaluation

This workshop presents an overview of performance and provides a framework for effective evaluation of the on?the?job performance of your workers. Youll learn a three?step appraisal process for effectively and objectively evaluating the total performance. This process includes determining workers performance potential as well as their work productivity.

Please direct any questions about SLS workshops to Amy Fields at fieldsa@agc.org or (703) 837-5360.