Distance Learning

Online Institute Frequently Asked Questions

What are the system requirements for these online training programs?

While you may use the minimal requirements shown below, we recommend using a faster system and faster internet connection. Some courses may take time to download on 56k modem. If your computer does not meet the minimum system requirements, most local libraries have computers available and Internet access free of charge.

  • IBM PC Compatible Computer (minimum 200 MHz processor with 32MB RAM)
  • Sound Card with speakers or headphones
  • SVGA (800x600) video card, driver, and monitor
  • Microsoft Windows 95/98/ME/NT/2000/XP
  • Internet connection (minimum 56Kbps recommended)
  • Microsoft Internet Explorer version 5.0 or greater (free download below)
  • Macromedia Shockwave/Flash Player (free download below)

How do I purchase an online training program?

A complete list of AGC's Online Institute programs is found here. You can click on any of the titles to learn more about the program. After reading about the program, click on Add to Cart.

If you are not already logged into AGC's site, then you will be asked to so. If you are new to AGC's site, then you will be asked to create an account. After you log in, you will be automatically sent to AGC's Bookstore where you can purchase the online training program that you added to your cart. AGC's Bookstore accepts the following major credit cards: American Express, MasterCard and Visa.

How do I access my online training program?

After you purchase your online training program through the AGC's Bookstore, you will receive a link that takes you directly into the online program. We recommend that you save this link for future reference should you want to enter or re-enter the course at a later time.

Does AGC offer group discounts?

AGC offers group discounts for orders of 10 or more. For group purchases, AGC can also provide the supervisor with reports on the employees' progress in course and completion status. For more information on group discounts and/or the supervisor reports, contact the Professional Development Division at education@agc.org.

I've forgotten my www.agc.org username and password, what do I do?

Go to the Member Log in and click on "Forgot your password?" to retrieve your username and password. You will need to enter your National AGC ID number or email address used to set up your account with our site. This allows us to verify your identity, so we can protect your personal information.

If you need additional assistance, please call the Membership Department at (703) 548-3118.

I've misplaced the link and log in information to my online training program, what do I do?

If you've misplaced the link and/or log in information for your online training program, then you will need to contact us at education@agc.org so that we can re-send this information to you.

Do I have to complete my online training program in one sitting?

No. You do not have to complete your online training program in one sitting. At the end of a section or a quiz, you can log out and when you re-enter the program, all of your information will be saved.

Is there a time restriction on completing my online training program?

The OSHA 10 Hour and OSHA 30 Hour Construction Industry Outreach Training Programs must be completed in six months. The OSHA 500 and 501 must be completed in 60 days. No other online training program has a time restriction.

I've taken the OSHA 10 Hour Construction Outreach Training course. When will I receive my OSHA card?

Upon completion of the course, you will receive a temporary certificate of completion. In 4-6 weeks, you will receive your official card from OSHA and the Department of Labor in the mail.

I lost my OSHA 10 Hour completion card, how do I get a replacement card?

Please contact our customer support at 1-888-318-3497.

What do I receive when I complete a Hazwoper course(s)?

You will receive a printable certificate upon successful completion of the Hazwoper course(s).

Once in the online training program, who do I contact with questions on the content of the program?

Please contact our customer support at 1-888-318-3497.