Delivering Training Value Using the Kirkpatrick Four Levels, Part 2

Wendy Kayser Kirkpatrick, Kirkpatrick Partners, LLC

Have you ever struggled to measure the true business value of your training programs? Then this is the session for you. In this hands-on session, participants will use one of their own programs as the basis for building a plan to create, measure, and report on the value of the training. Participants will receive a step-by-step plan for ensuring that their programs deliver value in the eyes of their stakeholders. (This is an intermediate-level session. Attendance at part 1 or prior knowledge of the Kirkpatrick Four Level Evaluation Model is highly recommended.)

By attending this session, participants will be able to:

• Explain what each of the four levels measures and the importance for considering all four levels during training design;
• Write objectives and select evaluation tools for a training program at each of the four levels; and
• Create an action plan for designing, measuring, and reporting on the value of an upcoming training program.